Exactly What to Say: The Magic Words for Influence and Impact

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"Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In [this work], he delivers the tactics you need to get more of what you want."

Phil M. Jones is a multiple award-winning sales expert, and one of the most sought after speakers in international commerce. He has trained more than two million people worldwide and coached some of the biggest brands in the world, using his expertise to fulfill his mission to "teach the world to sell." As a result, he is widely regarded as the world's leading sales trainer.